Managed / Rent Collect Properties:
If we were collecting your rent each month or managing your property, then we will have been holding your deposit. If this is the case, then once you have vacated the property and the check-out appointment has been completed, you should request your deposit back by filling out the ‘Request Deposit Refund‘ form on our website: https://letmeproperties.co.uk/deposit-refund/
Let Only Properties:
If your landlord has been managing your property, then they have been holding your deposit and they are responsible for dealing with your deposit refund. Once you have vacated the property and the check-out appointment has been completed (if applicable), please contact your landlord directly and request that they pay your deposit back to you as soon as possible.