Name: Letting Agents
Rating: 5

Data Protection Policy

Registration Number: Z2173479

Registered Since: 13 April 2010

Data Controller: LET ME LIMITED

Address:

1 HATFIELD ROAD
ST ALBANS
HERTFORDSHIRE
AL1 3RR

Other Names:

LET ME PROPERTIES

This data protection policy describes, in very general terms, how we handle the personal data we process

Nature of work – Letting Agents

Description of processing

The following is a broad description of the way this organisation/data controller processes personal information. To understand how your own personal information is processed you may need to refer to any personal communications you have received, check any privacy notices the organisation has provided or contact the organisation to ask about your personal circumstances.

Reasons/purposes for processing information

We process personal information to enable us as a letting agent to carry out property management services; promote and advertise our services; maintain our own accounts and records; and support and manage our employees.

Type/classes of information processed

We process information relevant to the above reasons/purposes. This may include:

personal details
family details
lifestyle and social circumstances
employment and educations details
goods and services
financial details
all information contained in references.

We also process sensitive classes of information that may include:

racial or ethnic origin
religious or other beliefs
trade union membership
physical or mental health details

Who the information is processed about

We process personal information about:

customers
tenants
professional advisers and consultants
complainants, enquirers
suppliers
landlords
employees

Who the information may be shared with

We sometimes need to share the personal information we process with the individual themself and also with other organisations. Where this is necessary we are required to comply with all aspects of the Data Protection Act (DPA). What follows is a description of the types of organisations we may need to share some of the personal information we process with for one or more reasons.

Where necessary or required we share information with:

business associates
suppliers of goods or services
financial organisations
credit reference agencies
debt collection and tracing agencies
local and central government
police forces
current, past and prospective employers
employment and recruitment agencies
educators and examining bodies
other companies in the same group

Transfers

It may sometimes be necessary to transfer personal information overseas. When this is needed information is only shared within the European Economic Area (EEA). Any transfers made will be in full compliance with all aspects of the data protection act.

We collect, process, and store a variety of personal data for the purpose of complying with regulations, complying with our contractual duties, and/or conducting business with you.

How long we will collect, store, and process your Personal Information:

We will collect, store, and process your personal data for only as long as is necessary to comply with regulations, our contractual duties to you and others, or whilst we have a vital or legitimate interest to retain your personal information. This may be for as long as we are conducting business with you, or for as long as we are conducting business with other parties who were involved in a previous business relationship with you, or for as long as we are required to retain information by law (for example 7 years for tax and accounting purposes). We cannot accept a request from you for us to erase your data if it would breach regulations or our contractual duty to a contract that is ongoing or has ended within the last 7 years.

Portability of your Personal Information:

You have the right to data portability only if you supply data to us and it is processed automatically. At present all data provided to us is processed manually and therefore, the right to data portability does not apply.

We do not process any special category data or personal information of Children. We may collect and store Special Category Data such as the names and ages of your children, your medical conditions, your financial history, information of any criminal convictions, or any other Special Category Data that you provide to us. We do not process or profile data subjects using any Special Category Data.

Your personal information may be stored outside of the EU by one of our Software Service Providers (such as Google, Freshdesk, LetMC, Vebra, etc.). Where this happens, it will be done so in a manner that complies with the relevant GDPR regulations.

For more information:

For more information on our privacy and data protection policy please contact Gregory Moulton on 01727846361 or email management@letmeproperties.co.uk.

I've been using Let Me Properties since 2014, after experiencing poor customer service from another local St Albans agents when I first let my property. In that time LMP have found me three sets of really good tenants within less than two weeks from advertising, each time. Greg works so hard to deliver exceptional service and his team are really professional and lovely to work with. I highly recommend them. Read more Read less

Natalie HendersonMay 14, 2019

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Data Protection Policy